Privacy Policy

At KingCCTV, we understand the importance of protecting the privacy of our users. The purpose of this Privacy Policy is to provide you with a clear explanation of how we collect, use, share and protect your personal information, so that you can feel at ease when you interact with us.

1. Information Collection

Clarification of the purpose of collection: We only collect your personal information for legitimate, legitimate and necessary business purposes. For example, when you register as our customer, we collect your name, contact information (phone number, email address) in order to create an account for you, provide order confirmation, and follow-up customer service; If you visit our website, we may collect your device information (IP address, browser type) for the purpose of optimizing the performance of the website, troubleshooting and ensuring that you get an appropriate browsing experience.

Transparency in how we collect personal information: In terms of active collection, you provide personal information directly to us when you fill out online forms, participate in surveys, or purchase products or services; In terms of passive collection, when you use the company's relevant platforms (such as websites and mobile applications), we use cookies, log files and other technical means to record your browsing trajectory and stay time, so as to help us understand your usage habits and improve service quality.

2. Use of Information

Service delivery link: The information you provide will be used directly to tailor and deliver the requested product or service to you. For example, if you order a personalized product, we will arrange the production and delivery according to the size and color preference information you filled; For example, if you sign up for a training course, we use your contact information to send course materials and class reminders.

Optimization and improvement: Based on the analysis of your behavior data (such as purchase history and browsing preferences), we continuously optimize the company's product design, website layout, and marketing activities, and strive to bring you a smoother and more convenient experience that meets your needs. At the same time, we may also aggregate user data to generate anonymized reports for internal strategic decision-making and to drive the overall development of the company.

3. Information Sharing

Strictly restricted: We will not share your personal information with third parties at will. It will only occur in the following cases: in order to achieve the services you have requested, such as entrusting a professional logistics partner to deliver the goods, only the necessary delivery information (recipient's name, address, contact information) will be shared, and the logistics party will be required to keep it strictly confidential; When we need to cooperate with the investigation and provide specific information due to legal compliance requirements, we will ensure that we follow the legal procedures and inform you in a timely manner (if permitted by law); On the premise of conducting business together with our trusted business partners and ensuring data security and control, we will share part of the de-identified information for joint marketing, data analysis and other activities, and will sign strict confidentiality agreements.

4. Information storage and protection

Secure storage environment: We use advanced information technology to build a multi-layer protection system, store your personal information in a server with strict access control, whether it is security measures at the physical facility level (such as access control systems, surveillance cameras), or firewalls and encryption technologies at the network level, to ensure that the information is not illegally accessed, stolen or tampered with.

Reasonable storage period: Your information will only be retained for a reasonable period necessary to achieve the purpose for which it was collected, such as customer transaction records will be retained for [X] years in accordance with tax regulations, after which the information will be destroyed by secure deletion or anonymization to reduce potential risks.

5. Protection of users' rights

Right to know and right to choose: Ensure that you are always aware of the processing of your personal information by prominently posting the privacy policy on the company's official website, updating it regularly, and providing clear reminders at the information collection node; At the same time, you have the right to choose whether to provide certain information, and if you refuse to provide some non-essential information, it may only affect specific non-critical service functions, and you can still enjoy core business services normally.

Right of Access, Correction and Deletion: You have the right to access your personal information held by us at any time and to contact us to request correction if you find that the information is incorrect; When you no longer want us to use your information, such as canceling your account, we will respond within the specified time, and complete the information deletion process as soon as possible after verifying your identity, so that you have full control over your information.

6. Policy update mechanism

This Privacy Policy may be adjusted in due course with the Company's business expansion, changes in laws and regulations, and other factors. Once the update is made, we will post a notice in a prominent place on the company's official website, mobile app, etc., 7 days in advance, clearly mark the update date and key points, and guide you to read it again. If the update involves a material and substantive change, such as an expansion of the scope of information sharing, we will take more proactive measures, such as sending a dedicated email to your registered email address explaining the cause and impact of the change, so as to ensure that you continue to trust our services on a fully informed basis.

KingCCTV always regards user privacy protection as the cornerstone of its business operations, strictly abides by the terms of this privacy policy, and welcomes your supervision and valuable comments at any time, so that we can work together to create a safe and reliable business environment.